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Reviews

Car service you can trust

At Gower’s Brake And Alignment we provide each of our customers with reliable, trustworthy car service. We know that each time we work on your car our reputation in the community is on the line, and we act accordingly. This is why we have such loyal, enthusiastic customers! Let our auto repair professionals show you that you can trust Gower’s Brake And Alignment.

Customer loyalty is our number one priority

The purpose of our business is to repair vehicles quickly, skillfully and honestly. We are here to help you make informed choices that work for your budget by providing expert advice. We are grateful for your business and we do everything we can to keep it. Our customers trust us to keep them on the road; come see why.

Our Customer Reviews

4.8 Ratings on (173 Reviews) google
02/07/2025

Very helpful and generous with cost of parts and labor! 10/10 would recommend going here and making this shop your go-to for car maintenance.

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Briana S.

Verified Customer

01/31/2025

Fast and friendly service.

Quick and easy and done right! Prices are teasonable.Highly recommend!

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jon f.

Verified Customer

12/18/2024

Efficient!

Just purchased news tires online and installer doesn’t do alignments. Went to Grower’s for alignment check/adjustment. In and out, just over 1 hour. Excellent price and service. Will be a repeat customer.

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Daniel R.

Verified Customer

11/29/2024

Good job as always!

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James S.

11/22/2024

Very professional, excellent work. They now have a new lifetime customer.

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Kim J.

Verified Customer

10/04/2024

Great service

Fast and courteous. Showed me the issues with brake system and provided estimate. Highly recommend.

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Verified Customer

Verified Customer

08/16/2024

they were amazing & helped in every way they could. truly, they’re all great 🙂

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caelyn d.

Verified Customer

08/15/2024

Tires and batteries

Excellent work and very knowledgeable

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DAVID H.

Verified Customer

06/27/2024

New owner l, James, is doing a great job keeping a great business going. Good tire prices and inline market labor prices. Plus he guarantees his work.

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Kevin M.

04/29/2024

Excellent. They greeted and very friendly

I felt comfortable from the time I got there. The order intake guy was professional as he explained the job to be done and how he got to the final cost of fixing it.

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IKE A.

Verified Customer

01/31/2025

Fast and friendly service.

Quick and easy and done right! Prices are teasonable.Highly recommend!

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jon f.

Verified Customer

12/18/2024

Efficient!

Just purchased news tires online and installer doesn’t do alignments. Went to Grower’s for alignment check/adjustment. In and out, just over 1 hour. Excellent price and service. Will be a repeat customer.

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Daniel R.

Verified Customer

10/04/2024

Great service

Fast and courteous. Showed me the issues with brake system and provided estimate. Highly recommend.

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Verified Customer

Verified Customer

08/15/2024

Tires and batteries

Excellent work and very knowledgeable

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DAVID H.

Verified Customer

07/19/2024

Alignment, brakes service and diagnostics test

I had all of the following done in the same week! The people working were also very understanding and easy to talk to when I had issues with transportation. Price is fair compared to other places I’ve gotten quotes from. I would definitely go back there for maintenance in the future!

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DANIELA R.

Verified Customer

04/29/2024

Excellent. They greeted and very friendly

I felt comfortable from the time I got there. The order intake guy was professional as he explained the job to be done and how he got to the final cost of fixing it.

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IKE A.

Verified Customer

03/13/2024

Car Issues

I would like to greatly thank James for his help with my car situation. He was very prompt in responding to me and making sure I got the best assistance I needed no matter the time of day and I truly appreciate it. I will definitely continue my business with Gowers!

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JAMILIA B

Verified Customer

03/04/2024

Gowers Makes it Right!

I originally took my vehicle to Gowers based on reviews. Unfortunately, the work that was done was not correct the first time and I had to have my car towed back to Gowers. The owner and the head technician corrected the situation as soon as the shop opened and gained my trust back! I will definitely be recommending Gowers to others because of their integrity and willingness to make things right!

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Brady K.

Garner, NC

02/28/2024

Quick service with friendly and polite mechanics.

Excellent service and clear explanations for service provided.

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KATHRYN P.

Verified Customer

01/04/2024

Always receptive to our needs Honest and able to work with budget Good folks

Great trustworthy communication Also concerned about cost

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TIM M.

Verified Customer

10/17/2023

Excellent Alignment

Alignment service was great with friendly and informative service.

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Verified Customer

Verified Customer

10/06/2023

Wonderful Service

James was very professional, pleasant, does very honest efficient work and knows what he’s doing. I highly recommend!

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ADEYOSOLA B.

Verified Customer

10/05/2023

Great service!

I highly recommend Gower’s. Ethan and James get the job done, on time, in budget. Best customer service in the automotive business!

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BRACE B.

Verified Customer

05/24/2023

Excellent Customer Service

James provided a complete and timely diagnosis, communicated with me effectively throughout the entire repair and replace process and delivered excellent work product in accordance with my desired timeline! Highly recommend!!

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STEPHANIE C.

Verified Customer

04/16/2023

Great service

They all have great customer service, very kind and explain everything to you in regards to your vehicle. I love everything about them.

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LaVotta W.

Smithfield, NC

03/07/2023

Bradley said they were just great, up-front, honest, and he overall had a great experience.

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Bradley H.

Verified Customer

03/01/2023

Great Work!

Customer service is outstanding! James and Ethan are the mechanics you need to use. Go see them!

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BRACE B.

Verified Customer

02/22/2023

Very wonderful customer service and knowledgeable.

Great team, excellent service . I came in for one problem they fixed 2. It Put a huge dent in my pocketbook but it was well worth it because I wouldn’t of made it home to my child.

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TASHA P.

Verified Customer

02/10/2023

Scout said James is a good guy. He understood the situation, and got him in and out. He was taken care of with no problems.

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Scout V.

Verified Customer

02/07/2025

Very helpful and generous with cost of parts and labor! 10/10 would recommend going here and making this shop your go-to for car maintenance.

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Briana S

Verified Customer

11/22/2024

Very professional, excellent work. They now have a new lifetime customer

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Kim J.

Verified Customer

09/03/2024

I’ve been bringing my car here for the past 2-3 years, and they never disappoint. James and everyone here is always friendly, super reliable, and they really take care of my car. Every time, the service is quick, and they make sure everything’s in perfect shape before I leave. I will always recommend this place to anyone who is looking for car maintenance and repairs.

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Esperanza H.

08/16/2024

they were amazing & helped in every way they could. truly, they’re all great 🙂

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caelyn d.

Verified Customer

07/31/2024

Recently brought in my “new to me” 2000 Camry that I’d been doing a complete suspension overhaul on. I hadn’t been able to get rid of a steering wheel vibration, and James suggested checking to see if the wheels were bent. I felt like a dingus but thinking about that (because I’d already had those wheels balanced by another shop that didn’t mention any damage to the wheels), and Bingo, he was spot on. Put two wheels on, and after installing control arms I brought it back to them for an alignment which they did in a jiff. Super helpful guys, will be taking my stuff back to them if I get in anything over my head. Thanks y’all!

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Scott M.

06/28/2024

I tell you this business always put a smile on my mother and I faces. My mother lives in Chapel Hill and she loves for me to bring her vehicle to Gowers. The mechanics there are very good at what they do and very professional. James is always willing to work with you and he stands behind his work. There’s no other place to bring your vehicle other than to Gowers. Thank you JESUS for ppl like James!!!

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LaVotta J

Verified Customer

06/27/2024

New owner l, James, is doing a great job keeping a great business going. Good tire prices and inline market labor prices. Plus he guarantees his work.

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Kevin M

Verified Customer

06/25/2024

Best mechanic shop on the south side of Raleigh. Honest, fast, and won’t waste your time. James owns the place, and Derrick is a top notch mechanic. You won’t be disappointed.

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Greg B

05/29/2024

Great place. Great service and great people.

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Subash S.

05/02/2024

Great service!

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La’Quasha G.

Verified Customer

04/18/2024

I tell you this business always put a smile on my mother and I faces. My mother lives in Chapel Hill and she loves for me to bring her vehicle to Gowers. The mechanics there are very good at what they do and very professional. James is always willing to work with you and he stands behind his work. There’s no other place to bring your vehicle other than to Gowers. Thank you JESUS for ppl like James!!!

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LaVotta J.

Verified Customer

04/09/2024

I called to get an alignment and the guys notice my back tire had a bubble. Did extra work on the strength. I was in and out. Definitely an excellent shop. Will be coming here from now on

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Demetrius B.

Verified Customer

03/29/2024

Overall a great experience! James is honest and has always treated me and my guys with respect. His work is on point and takes good care of our fleet!

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Vicente R.

03/28/2024

James and the crew at Gower’s Brake & Alignment are honest and offer great pricing. I was having an issue with my car not breaking evenly and they figured out what was going on and how to fix it within a couple of hours. My breaks work perfectly! Thanks guys!

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Karen S.

Verified Customer

03/27/2024

Excellent people clean atmosphere looks like new ownership. Did this place justice would highly recommend

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Robert S.

03/27/2024

Gowers is awesome! They take great care of my vehicle and the mechanics are so nice to talk to. Prices are reasonable. I highly recommend!

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Crystal W.

Verified Customer

03/19/2024

James and others on the team were incredible! They Inspected a car before we purchased and was BEYOND helpful in our decision. Highly recommend their services.

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Nehemiah M.

Verified Customer

03/19/2024

James and others on the team were incredible! They Inspected a car before we purchased and was BEYOND helpful in our decision. Highly recommend their services.

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Nehemiah M.

Verified Customer

03/02/2024

Great service, quick answers. Always have a positive experience. Thorough explanations and quick turn around.

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Calvin L.

THE THREE R’S OF AUTO REPAIR

Great auto repair provides you with the three Rs: reliability, responsiveness, and the right prices. Here’s how we do it:

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Reliability

Our team of skilled auto repair professionals gives you reliable service. You can count on us to keep your vehicle running great. Our goal is to keep you coming back to us year after year, and each time you do, we work as hard as we can to make your experience a pleasant one.

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02
Responsiveness

When you talk, we listen. Too many consumers feel that car service shops are dishonest. Only by responding to your questions in a patient, thorough way can you feel totally at home with our work.

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03
Right prices

Your vehicle is one of your most important investments. When your vehicle doesn’t work, your livelihood and personal life can be hurt. Our trained team will take care of your vehicle like it’s our own.

See what members of our family of customers say about our services above and make an appointment today!